It costs you five times more to acquire new customers than it does to retain current customers.
Customers keep track of their visits. They know when to book the next appointment in advance.
Passteam reminds customers to book an appointment after a particular time since their last visit. You can even reward customers for booking during the recommended period.
Existing customers are 50% more likely to try your new services as well as spend 31% more than new customers.
Special offers, events, holiday open hours. Anything that you want your particular segments of customers to know.
The rewards balance is updated after each purchase. If the rewards are about to burn, Passteam will send a friendly reminder to a customer. It helps you get to customers' front of mind without annoying them.
Recommended visits and balance updates are a good reminder of your brand. They are friendly compared to frequent promo-messages and help your brand to be in the front of minds.
Right offers at the right time help increase customer spend.
Save up to 70% on SMS marketing replacing SMS by more personalized and effective push-notifications.
Use Passteam's features to create an outstanding loyalty program that your customers will love.
Add pics to make your customers excited. Use a punch-like card style (card will be "stamped" automatically after every visit).
Change pics and colors when loyalty status changes (make it gold, green, or fuxia) send pics with congrats on the haircut, joke, let them feel the human touch.
Use precise segmentation and offer secret personal deals to specific customer groups. For example, offer 70% off nail manicure for customers who visited in the last two weeks, have more than 500 points, have a birthday in the upcoming months — you get what we mean.
As simple as enroll, engage, reward.
Use our online enrollment web form, give your cashiers a button to send links to cards via SMS or email. Card is installed into Apple Wallet and GPay.
Send custom or automated notifications, send free balance, and status updates.
Build the scenarios that work for you. We'll help your customers understand how to use your loyalty program.
Sign up now and bring your loyalty program up to the next level.Start free