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PASSTEAM FOR Retail

Marketing automation for retail

Collecting a client base, smart push notifications and SMS, customer segmentation, loyalty cards in Apple Wallet and Google Pay.

Woman in the store

5000+ companies trust Passteam

First things first. Collect your clients base with an online form

a woman looks at an online form sticker in a shop window

The Passteam online form allows your customers to register for the loyalty program. With the enrollment form, you will get customer contacts and legal consent for communication. After filling in, clients will receive a digital loyalty card.

With Passteam you can completely customize the design and questions of the form. You will have access to statistics on the traffic sources. EASY SIGN UP technology allows you to adapt the form to any device automatically, which increases conversion rate by 40%.

Relevant places to put a questionnaire in to attract more clients*

Флаер и наклейка с qr-кодом онлайн-анкеты в доставке одежды
*you can order printed materials w QR codes in your Passteam account (stickers, flyers, table tents)
Table tent and online form in the phone
*можно заказать печатные материалы с QR-кодами в личном кабинете Passteam (доступны наклейки, тейблтенты, флаеры с доставкой)
Link in Instagram profile
*можно заказать печатные материалы с QR-кодами в личном кабинете Passteam (доступны наклейки, тейблтенты, флаеры с доставкой)

Bring your clients base to life

Send SMS and emails to your existing customers asking to install a loyalty card. Passteam sends a link (determines the phone OS when you click on the link and issues the card automatically).

Such mailing allows you to interest «sleeping» clients and create a direct effective communication channel - push notifications.

Message

Increase your visit frequency with digital loyalty cards

Issue Apple Wallet and Google Pay loyalty cards to customers. You can create a better customer experience and stay in touch with clients

Apple Wallet
Google Pay
Digital loyalty card in Apple Wallet
i
i

Relevant info

Cashback, discounts, or any other important information.

i

Updated balance

Helps customers buy more often. More motivation to spend points with balance displayed.

i

Barcode

Needed to quickly identify the client. A phone number check takes a long time, 64.2% of those who are behind you in line do not like it.

Digital loyalty card in Apple Wallet
Apple Wallet
Digital loyalty card in Google Pay
Google Pay

1. Image

Helps to visualize your current promo. Can be changed automatically based on triggers.

2. Relevant info

Cashback, discounts, or any other important information.

3. Updated balance

Helps customers buy more often. More motivation to spend points with balance displayed

4. Barcode

Needed to quickly identify the client. A phone number check takes a long time, 64.2% of those who are behind you in line do not like it.

1. Image

Helps to visualize your current promo. Can be changed automatically based on triggers.

Main image

2. Relevant info 

Cashback, discounts, or any other important information.

Card owner name

3. Updated balance

Helps customers buy more often. More motivation to spend points with balance displayed.

Balance

5. Barcode

Needed to quickly identify the client. A phone number check takes a long time, 64.2% of those who are behind you in line do not like it.

Barcode

Send effective emails

Use segmentation and send personalized offers to specific customer groups. For example, send a push about 50% discount for pedicure to those who have more than 500 bonus points.Use segmentation and send personalized offers to specific customer groups. For example, send a push about 50% discount for pedicure to those who have more than 500 bonus points.

Passteam interfacePush in the phone

Clients segmentation by RFM

Find out in real time which customers are your most loyal and which ones require attention. Interact with each segment separately.

Customers in the storeRFM segments

Leroy Merlin implemented Apple Wallet and Google Pay loyalty cards, geo notifications and online issuance. Passteam solutions allowed:

- To save 30% on processing paper questionnaires and plastic card logistics;
- To reduce the time at the checkout by 4 times, therefore, to increase the time efficiency of the checkout;
- To attract new audiences to the loyalty program and improve the customer experience.

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Working with Passteam you get

+20%
to frequency of visits

Balance change notifications are great reminders of your brand. They do not bore customers, unlike frequent promo messages and help to stay in touch.

+23%
to the average check

Relevant offers at a proper time increase the average check.

+80%
to the registrations in the loyalty program

Now your customers can sign up for the loyalty program anywhere. It takes just a few seconds.

Increase your return rate and visit frequency

Leroy Merlin, Askona, L'Occitane, Erborian, and 5000 more companies already using Passteam

Женщина владелиц магазина